GENERAL CONDITIONS
ARRIVAL DEPARTURE:
- Check – In : from 16.00 onwards
- Check – Out : The rooms must be vacated by 11.00 on the day of departure
PAYMENTS
Upon confirmation of the booking, the deposit of 30% or 50% calculated on the total stay must be paid within 7 days. For bookings that require the payment of the deposit in two or more tranches, if even one tranche is not respected, the reservation is to be considered canceled and any amount already paid will be retained as a penalty.
The balance of the remaining sum will be paid at the time of Check-in (arrival at the hotel).
All prices include VAT
DURING YOUR STAY
- Unless you have different specifications on the confirmation, your stay will always start with dinner if you have purchased a package that includes catering services.
The room on the day of arrival is always delivered after 4 pm and must be vacated by 11 am on the day of departure. - Towels are changed every two days, while sheets are changed mid-stay only for holidays of at least 6 nights.
- Upon confirmation of the booking, a deposit of 30% calculated on the total stay must be paid within 7 days.
- Any services and / or meals not used during the stay will not be refunded.
MODIFICATION OR CANCELLATION OF THE TOURIST PACKAGE BEFORE DEPARTURE
In case of cancellation of the reservation by the customer, if it should take place within 3 days of confirmation, Village Hotel will return the entire amount paid as a deposit, after this date the following penalties will be applied: up to 31 days before arrival penalty of 30 % of the total amount of the stay;
from 30 ÷ 15 ÷ day before arrival penalty of 60% of the total amount of the stay;
from 14 ÷ the day of arrival penalty of 100% of the total amount of the stay;
In case of cancellation of a booked stay having taken advantage of an offer / discount, the penalty is equal to 100% of the amount paid as a deposit;
In case of early departure, a further 3 nights penalty will be added to the nights already used; if, on the other hand, a discount on the price list has been applied to the reservation, the balance of the entire amount of the stay will be required;
THERE ARE NO CHANGES AND / OR CANCELLATIONS DUE TO WEATHER
